Returns & Exchanges
At Ohsnap, we want you to be completely satisfied with your tech gear, which is why we offer a hassle-free 30-day return policy for all electronics in their original condition. Whether it's a compatibility issue or a change of heart, our team is here to ensure a smooth and transparent refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your device with all original accessories.
Ship the Package
Drop off your package at any authorized carrier location, ensuring you keep the tracking receipt for your records.
Receive Your Refund
After our technicians inspect the returned hardware for quality assurance, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing